Returns & Refunds

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within 3 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, place the item securely and privately in its original packaging and any other items that came with it:

Contact us first to get the manufacturer’s address to return item.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.

EXCEPTIONS  
For defective or damaged products, please contact us info@xmart.com.au  to arrange a refund or exchange.

QUESTIONS
If you have any questions concerning our return policy, please contact us info@xmart.com.au