A: The dollrsquos skin although durable and resistant to rips, tears, and stain is not indestructible. You should be careful to keep your doll away from dark fabrics and tight clothing. If you like dark clothing you should be sure to wash it before putting it on your doll, and be sure to not store her with the clothing on. The best clothing for dolls is light colored, loose fitting fabrics.
Q: Will I have to pay any import duties or customs taxes on my sex doll?
A: Although unlikely, some shipments will require the customer to pay an import tax to their country's customs office in order to have their package delivered. Import taxes are not included in our price and they should be paid by the buyer.
1.Your privacy is our main goal. All packages are delivered in discreet packaging (a completely plain carton); additionally, customer details are sealed within our privacy policy.
2. There is no specific indication or labelling on the box that reveals the contents inside.
1. Due to the nature of this product, it is not possible for us to provide an exchange or refund as there are multiple concerns such as hygiene. Please understand that this is the normal practice within the sex dolls industry.
2. If your product or any part is damaged during the shipment process and the box has visible damages PLEASE DO NOT SIGN FOR THE PACKAGE and you should open a complaint with the shipment carrier as that probably happened during the shipment. After that, please report to us so we can also escalate it. Cardboard boxes and even Flight Case might get scratches or get broken during the shipment as most products are heavy. Please report to the shipping company if you see visible issues on the box.
3. If the product has any issues, please send photos to us and we will assess the issue in order to provide a solution, it will depend on the nature of the incident. If the problem was caused by us or our manufacturers we will take care of it.
4. We believe all our products are of high quality and our sex doll manufacturing partners have all been carefully screened to ensure that they can comply with the high standards we have come to expect. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us work with our manufacturers to avoid a repeat of these issues in the future.
Your satisfaction and positive feedback is very important to us,please leave positive feedback and5 starsif you are satisfied with our items and serivces.If you have any problems with our items or service,just feel free to conatact us firstly before you left any neutral or negative feedback,communication is more efficiently than opening a dispute.
